We accept order cancellation before the product is shipped. If the order id canceled successfully, you will get a full refund. We can not cancel the order if the product is already shipped out.
If you item was DOA or has a manufacturing detect, you can send it back for a replacement. Please DO NOT send the items back to the manufacturer without contacting us and obtaining an RMA.
All sales are final. Please ask all question regarding the product before purchasing. Thanks